Payments

1. Payment

 

In case of a one-time purchase, payment can be made:

cash on delivery

payment slip

• debit cards
• credit cards
  •  Diners
  • Mastercard
  • Maestro
  • Visa

*If you pay in cash, you will pay your order in the correct amount and with cash to the courier employee when picking up the goods

Import duties, customs clearance costs, taxes and charges are not included in the item price or shipping costs. These costs are the responsibility of the customer. Before buying please check with the customs office what the additional costs are.

 

2. Delivery

 

• All orders received during the business day (Monday-Friday) until noon will be processed and executed within 1-2 business days.

 

3. Security of Online Payments

 

While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet. 

 

CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe. 

 

The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password. 

 

All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment. 

 

5. Inquiries and complaints

 

In case you have an inquiry or complaint regarding the purchase of membership electronically (Online store), please send it to info@chrono-shield.com. Bosotina d.o.o. will respond to your inquiry or complaint as soon as possible, as well as take all reasonable measures to eliminate the reasons for which the complaint was sent.

 

8. Settlement of disputes

 

In the event of a dispute arising out of or in connection with the purchase of membership through the Online Store or electronically, an application may be submitted to the Court of Honor of the Croatian Chamber of Commerce or a proposal for conciliation at conciliation centers, per the rules of procedure of these bodies.